by ICTAdmin | Dec 16, 2020 | Uncategorized
We are pleased to announce ICTCRM , an open source CRM software integrated with unified communications to present an advance CRM with the combined features of both open source CRM and modern unified communications platform ICTCore . Connect your customers through omni...
by ICTAdmin | Jan 24, 2020 | Uncategorized
ICTCRM can be integrated with contact center for real time campaign management. We can select contacts of our choice from the CRM and can start campaign any time. Thus you can manage your calls from the CRM with just one click. It is simple, reliable, powerful and...
by ICTAdmin | Jan 27, 2019 | Uncategorized
ICTCRM Web Phone (WebRTC Agent) ICTCRM brings another amazing feature for call centers and Agents support! Web Phone. What is a WebPhone? and How does it help Agents? A Web phone is WebRTC based phone that allow agents to receive calls only using their browsers,...
by ICTAdmin | Jan 27, 2019 | Uncategorized
Contact Center is a central place of communication for an organization to communicate globally and telemarketing his products along with providing call center and support services to its customers .Contact Center is business division with an organization that manages...
by ICTAdmin | Jan 27, 2019 | Uncategorized
Call Center Support in ICTCRM ICTCRM has all the basic call center functionalities. A call center is a physical place or office used for receiving or making a large volume of requests via telephone. This ICTCRM software fulfill both inbound and outbound call center...
Recent Comments