by ICTAdmin | Nov 8, 2022 | Uncategorized
Customer Relationship Management (CRM): Customer relationship management (CRM) is a great technology that enables businesses to boost productivity and profits while also increasing customer happiness. CRM can be adapted to almost any sort of organization because of...
by ICTAdmin | Oct 21, 2022 | Uncategorized
What is Call Center software? A call center is a department, office, or group that answers incoming calls from new and existing clients who are seeking information or assistance with their problems. In the past, call centers have also engaged in market research and...
by ICTAdmin | Sep 9, 2022 | Uncategorized
What is CRM? CRM is a comprehensive software system that handles customer connections; therefore, it is not a solitary solution. You require a full suite of cloud solutions that support your business at every point of contact with customers in order to monitor,...
by ICTAdmin | Aug 22, 2022 | Uncategorized
CRM (Customer Relationship Management): Customer relationship management is known as CRM. Nowadays, when you hear about CRM, it typically refers to CRM software, which is a software management system created to assist your business in providing customers with a...
by ICTAdmin | Jul 28, 2022 | Uncategorized
ICTDialer is unified communications and complete contact center that support voice, SMS, and fax communication technologies that interact with their customer’s hosted service platform. To access the ICTDialer cloud platform, you must have access to the internet and a...
by ICTAdmin | Jul 15, 2022 | Uncategorized
ICTCRM is a modern unified communications integrated Customer Relationship Management (CRM) software system which can be used to run any type of business. It provides complete business process automation as well as the integration of communication technologies such as...
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