Customer Relation Management

Advanced Open Source CRM with unified communications integrated

Enhanced version of SuiteCRM with integration of communications framework ICTBRoadcast 

WELCOME TO ICT CRM

ICTCRM is the modern unified communications integrated Customer Relationship management (CRM) software system for running any type of Business.  It is advance and upgraded version of reknown open source CRM named SuiteCRM https://suitecrm.com/  integrated with communications framework ICTBroadcast https://www.ictbroadcast.com. ICTBroadcast is contact center and telemarketing software developed over open source communications engine asterisk https://www.asterisk.org/.       ICTCRM features complete business process automation and integration of communication technologies like voice calls and text messaging to connect Staff conduct voice calls based questions and make real time surveys, broadcasting important notifications or invitations, connecting Business and Customers in such a way that never imagined before.

ICTCRM is multitenant , turn key, and white lable software solution for all type of business especially internet services providers, Carriers and telecommuniations operators

 

USER FRIENDLY

ICTCRM System provides user-friendly dashboards with login access for admin, business owners, Employee staff and management personnel of your business

UNIFIED COMMUNICATIONS

ICTCRM is developed over ICTCore unified communications platform, It empowers customer relationship management with business and communications automation and much better interactions and connection with customers

SAFE & SECURE

ICTCRM is designed to operate at a high level of security that could be customized to meet your needs and Admin can allow specific permission to different users

Advantages Of ICT Crm Solutions

Improved Processes

Better Communications

Digital Medical Records

Less Time Consuming

Staff Interaction

Better Marketing Features

Facility Management

Better Customer Experience

Financial Control

Market Strategy

Others