Customer Relation Management
Advanced Open Source CRM with unified communications integrated
Enhanced version of SuiteCRM with integration of communications framework ICTBRoadcast
WELCOME TO ICT CRM
ICTCRM is the modern unified communications integrated Customer Relationship management (CRM) software system for running any type of Business. It is advance and upgraded version of reknown open source CRM named SuiteCRM https://suitecrm.com/ integrated with communications framework ICTBroadcast https://www.ictbroadcast.com. ICTBroadcast is contact center and telemarketing software developed over open source communications engine asterisk https://www.asterisk.org/. ICTCRM features complete business process automation and integration of communication technologies like voice calls and text messaging to connect Staff conduct voice calls based questions and make real time surveys, broadcasting important notifications or invitations, connecting Business and Customers in such a way that never imagined before.
ICTCRM is multitenant , turn key, and white lable software solution for all type of business especially internet services providers, Carriers and telecommuniations operators
USER FRIENDLY
UNIFIED COMMUNICATIONS
ICTCRM is developed over ICTCore unified communications platform, It empowers customer relationship management with business and communications automation and much better interactions and connection with customers