Open Source CRM with Advance Contact Center
Advanced Open Source CRM with Unified Communications Contact Center
Renown Open Source CRM software SuiteCRM, with integration of Advanced contact center & communications framework ICTContact, to offer a platform for Customer Management with Unified Communications.
WELCOME TO ICTCRM
ICTCRM is the modern Customer Relationship management (CRM) solution comprising renowned open source SuiteCRM integrated with advanced contact center and unified communications software ICTContact to manage and interact with your customers from a single platform. The ICTCRM solution comprises the latest version of the renowned open source CRM named SuiteCRM https://suitecrm.com/ integrated with the communications framework ICTContact https://www.ictcontact.com. ICTContact is an advanced contact center and telemarketing software developed over an open source communications engine asterisk https://www.asterisk.org/.
ICTCRM features complete business process automation and integration of communication technologies like voice calls and text messaging to connect your staff with customers to enhance productivity and sales. ICTCRM helps to manage your customers, conduct voice calls, and make real-time surveys, broadcasting important notifications or invitations, connecting Business and Customers in such a way that was never imagined before.
ICTCRM solution is a multitenant, turnkey, and white-label software solution for all types of businesses, especially internet service providers, Carriers and telecommunications operators. We also offer integration of the ICTContact contact center https://www.ictcontact.com with your existing CRM to empower your CRM with unified communications and contact center features.
USER FRIENDLY
UNIFIED COMMUNICATIONS
ICTCRM is developed over ICTCore unified communications platform, It empowers customer relationship management with business and communications automation and much better interactions and connection with customers