by ICTAdmin | May 15, 2023 | Uncategorized
Call centers have long been the primary channel for businesses to interact with their customers. They have become a vital part of customer service strategies and are crucial for retaining customer loyalty. However, with the rise of digital technology and the advent of...
by ICTAdmin | Apr 10, 2023 | Uncategorized
In today’s competitive business environment, companies need to keep pace with the latest technology trends to remain successful. One such technology trend is Computer Telephony Integration (CTI) with Customer Relationship Management (CRM). CTI and CRM systems...
by ICTAdmin | Mar 25, 2023 | Uncategorized
Call center CRM is a customer relationship management (CRM) software that is specifically designed for contact centers. It is a technology that enables businesses to manage customer interactions and provide personalized service to customers. Call center CRM software...
by ICTAdmin | Feb 24, 2023 | Uncategorized
Introduction of ICTCRM: A modern Customer Relationship Management (CRM) software solution that can be used to run any kind of business is called ICTCRM. To engage with clients, it offers complete business process automation in addition to the integration of...
by ICTAdmin | Feb 15, 2023 | Uncategorized
Introduction: Technology is at the forefront of revolutionizing how we live and work in today’s rapidly advancing and changing world. As students, staying ahead of the curve and adopting the top trending technologies that will shape the future is crucial. This...
by ICTAdmin | Nov 8, 2022 | Uncategorized
Customer Relationship Management (CRM): Customer relationship management (CRM) is a great technology that enables businesses to boost productivity and profits while also increasing customer happiness. CRM can be adapted to almost any sort of organization because of...
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