ICTCRM is the modern and advanced Open source CRM which has all the features required by any organization to excel in the field of CRM. It has automated workflows to automate your work, advanced dashboard, invoice and quotes management and much more.
ICTCRM is completely free and open source. It provides you the REST APIs to integrate your CRM with other applications to collaborate and share data.
A complete and intuitive open source CRM that can help businesses to be more productive and focus on what matters the most thereby delivering amazing customer experiences. Store, organize and manage your information all in one place.
ICTCRM provides you the metrics to take a look on your sales process and pipeline them so it can help you retain existing customers.
- Contacts Management
- Accounts Management
- Quotes and Invoices management
- Campaign management
- Leads management
- Opportunities management
- and much more..
A process for managing all of your opportunities for sales and convert all of these opportunities into the potential clients. The opportunity management tool will help you to win the opportunities and connect with the right customers, by making available all of the required information in one place.
Opportunities are valuable to your businesses and they can increase your business productivity if you handle them effectively and wisely. You need to ensure that your are using the opportunities management tools effectively to get the full benefit out of a single opportunity.
Target the right customer at the right time with the customer preferred communication framework. ICTCRM supports all kind of campaigns which include voice, sms, email and fax. So you can reach the right customer and market your product and build a trusted relationship with your clients through the use of personalized and the relevant communication channel.
Automated workflow management:
From sending targeted marketing content to your customers to tracking your leads and updating the required fields, a lot of stuff needs to be done everyday.
Workflow management can help you get out of the manual and routine work by automatically triggering the actions whenever the specific conditions are met thereby freeing up your time for what matters the most.
Manage all of your contacts in a single place, moreover you can also assign your contacts to any user for example admin and other users.
Thus ICTCRM helps businesses staying on the top in the crm industry and get the dignified position by managing all of the activities in a single place.